This page is maintained by AdPulseOS to answer common security questions about our platform and describe the controls and practices we have in place to protect your data.
1. Infrastructure and Hosting
AdPulseOS is built on modern cloud infrastructure with robust physical and network security controls. Our hosting environment is designed for high availability and resilience, with automated monitoring and redundancy built in.
2. Encryption
We encrypt data in transit using TLS/SSL protocols. Sensitive data at rest is protected using industry-standard encryption methods. This helps ensure that your information remains private during transmission and storage.
3. Access Controls
Access to production systems and customer data is strictly limited to authorized personnel who require it for their role. We enforce the principle of least privilege and regularly review access permissions. Multi-factor authentication is required for administrative access.
4. Data Protection
We implement safeguards designed to protect your personal information and uploaded creatives from unauthorized access, alteration, disclosure, or destruction. Regular backups are performed to support business continuity.
5. Application Security
Our application follows secure development practices, including input validation, protection against common web vulnerabilities, and regular dependency updates. We strive to identify and address security issues before they reach production.
6. Incident Response
We maintain an incident response process to detect, assess, and respond to security events. In the event of a security incident affecting your data, we will notify you in accordance with applicable laws and our contractual obligations.
7. Vulnerability Reporting
We welcome responsible disclosure of security vulnerabilities. If you believe you have discovered a vulnerability in our Services, please report it to support@adpulseos.com. We commit to investigating all reports promptly and will not take legal action against researchers who act in good faith.
8. Third-Party Services
We use a limited number of trusted third-party service providers to operate the platform (such as payment processors and cloud hosting partners). We evaluate their security practices before engaging them and require appropriate contractual protections.
9. Your Responsibilities
Security is a shared responsibility. We recommend that you use strong, unique passwords for your account, enable multi-factor authentication if available, and keep your login credentials confidential. Notify us immediately if you suspect unauthorized access to your account.
10. Contact
For security-related questions or to report an incident, please contact us at support@adpulseos.com.